Privacy Policy
At Park Royal Hotel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or stay at our hotel. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Contact information (e.g., email address, phone number)
- Payment information
- Reservation details
- Preferences and special requests
2. How We Use Your Information
We may use your personal information for the following purposes:
- To process and manage your reservations
- To communicate with you about your stay
- To improve our services and customer experience
- To send promotional materials, if you have opted in to receive them
- To comply with legal obligations
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our hotel and delivering services
- Regulatory authorities when required by law
- In the event of a business transfer, such as a merger or acquisition
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Withdraw consent for processing your personal information, where applicable
6. Cookies
Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. For more information about our use of cookies, please refer to our Cookie Policy.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date. Your continued use of our services after such changes signifies your acceptance of the new terms.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Address: The Park Royal
Stretton, Warrington
WA4 4NS
United Kingdom